Shipping Policy

Notice:  Currently, USPS estimate that it may require more time for packages to be delivered due to limited transportation availability as a result of the ongoing COVID-19 impacts. We appreciate your patience and apologize for any inconvenience.

Though we do provide free shipping often, we do not provide free return shipping on any purchase. The return shipping will be at your cost. We ask that you utilize the mailer bag or box that was sent to you. 

  • All returns will be processed within 1-5 business days after receipt. You will receive an email confirmation with your store credit (gift card) once we have processed it.
  • Ship to 855 Hillcrest Road, Mobile, AL  36695

Orders are packed and shipped five days a week. Orders placed on the weekend will be shipped in the order received. Most orders are shipped 24-48 hours from the order date. Once you place an order, you will receive an e-mail confirmation, in addition, a shipping confirmation email will be sent once your order has been shipped. This shipping confirmation email will include the tracking number for your package.

Standard Shipping USPS

  • Standard delivery usually arrives within 3-6 business days from the shipped date, excluding holidays. Please allow 1-2 business days processing time.
  • Standard delivery to Alaska, Hawaii and P.O. Boxes usually arrives 3-12 business day from the shipped date, excluding holidays.
  • Standard delivery to APO/FPO addresses usually arrives within 15 business days from the shipped date, excluding holidays.

Priority Shipping USPS

  • Priority shipping orders placed Monday thru Friday, excluding holidays, before 12:00 PM EST will usually arrive within 2-3 business days from the shipped date.
  • Please allow 24-48 hours processing time.

Shipping Insurance

Priority shipping includes up to $100 in insurance.  Refunds will not be given for lost or damaged items. Replacement items will be sent. In the event a replacement item cannot be sent an emailed gift card at the same value will be sent to the customer.

  • Claims for packages presumed to be lost by the carrier, where the status is “not delivered” or there has not been an update for more than 30 days.
  • All other claims for loss or damage should be filed as soon as discovered but no later than 30 days from the delivery date.

To file a claim, please contact our support team: orders@shopsilverdollar.com to notify them and if necessary file a case with the shipping carrier.

Silver Dollar Boutique is not responsible for:

- Delays with USPS or any other carrier. 

- Products that are lost or damaged in the mail. (The carrier will be responsible once we ship the packages).

- Products marked delivered by the Post Office. You will need to contact your local Post Office to obtain information regarding your package.

Local Pickup 

Select local pickup at checkout. Be on the lookout for an email telling you that your order is ready for pickup! We have most orders ready the same day but that isn't always the case. It may take 24-48 hours to prepare your order.

855 Hillcrest Road, Mobile, AL  36695